DAMAGED OR DEFECTIVE CANDLES
If we made a mistake or your items arrived damaged, we sincerely apologize and will gladly replace them. Please email email@example.com with your order number and details of the damaged or defective candle and we will replace it for you, on us!
We hope you allow your new TLC Candle to help you create a “A Little Me Time”. However, we understand that sometimes a fragrance just isn’t for you.
If you would like to exchange an unused candle for a different fragrance, please return your candle to the address below and write the desired candle fragrance on your packing slip. Exchange shipping fee must be paid for by the buyer.
Exchanges must be sent back to the TLC Candle Co. studio within 15 days of receiving your order. We'll ship your chosen fragrance back for free!
Change your mind? Simply mail your product back to our warehouse at the address below within 15 days of receiving your order. We will refund your order minus taxes and shipping fees. Returned shipping is the responsibility of the buyer.
TLC Candle Co.
11650 Olio Rd Suite 1000
Fishers, IN 46037
PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS!